Terms of use

Garanti lets you keep your proofs of purchase, track your warranties and receive reminders before they expire. The service is provided by Gesmo srl, with whom you enter into a contract by using it. By continuing to use Garanti, you accept these terms.

You are responsible for keeping your login details and the information you enter confidential. You must provide a valid email address.

Garanti helps you track your warranties, but the information shown (durations, end dates, legal rights) is for guidance only. It is calculated from your documents and general rules, and may be inaccurate or incomplete. “Applicable” or “active” describes criteria and dates known to Garanti, not a guarantee of claim acceptance. Garanti does not necessarily account for every obligation and exclusion, such as registration, maintenance, model restrictions or circumstances of damage. Check the full contract; the seller, manufacturer or insurer decides under the contract and applicable law.

Garanti is not a substitute for legal advice. In a dispute with a seller, only your official documents and the applicable law are authoritative.

Garanti is not an insurer, broker or intermediary in insurance or banking services within the meaning of Belgian regulations (FSMA). Garanti receives no commission from any issuer and does not recommend taking out any card or contract. Warranties and insurance linked to payment cards are granted exclusively by the issuing institutions and their insurers, who alone decide whether they apply. Brands mentioned belong to their owners and are cited descriptively only, without any partnership.

The articles, guides, comparisons, letter templates and downloadable documents (including the anti-dispute checklist) published by Garanti are provided as general information, as of the date indicated. They do not constitute personalised legal advice and do not guarantee any outcome in a dispute. The law and the terms of sellers, manufacturers and card issuers may change: check the official sources cited or consult a professional before any important decision.

Automatic reading of receipts and invoices may contain errors. Please check the detected information before relying on it.

You agree to import only documents that concern you, not to try to access other users' data and not to disrupt the operation of the service.

Current arrangement — public beta. Garanti is in public beta, open to a limited number of testers. Payments are not open. Current access is maintained during this phase, without a promise of a free year. Any future subscription requires your express agreement; no paid subscription starts automatically.

Subscriptions (separate arrangement, available later). Once subscriptions open, Garanti will be offered as a subscription (Garanti Personnel, monthly or yearly), with a 14-day free trial. A card is requested at the start of the trial; the first payment is taken at the end of the trial unless you cancel before that date. The subscription renews automatically for the same period and can be cancelled at any time from the Plans page; access stays open until the end of the paid period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payment and handles returns. Payment, invoicing, taxes, cancellation and refunds are governed by Paddle's buyer terms. See also our refund policy.

Without an active subscription, you keep the free plan: Your first 10 scanned purchases free, then 2 scans per month. Unlimited manual entry. Viewing, reminders and claims remain available; paid options retain their access conditions.

Gesmo srl remains the owner of the app, its software, its documentation and its brand. You receive a personal, non-exclusive and non-transferable right of use during your subscription. The service may change or be temporarily interrupted: we do not guarantee uninterrupted or error-free operation. Keep your original documents.

Prohibited uses include in particular: any illegal use, fraud or spam, infringement of intellectual property rights, and any breach of security (malware, intrusion attempts, automated extraction).

We do our best to ensure the availability and reliability of the service, but cannot guarantee it at all times. To the extent permitted by law, our liability is limited to direct and foreseeable damage resulting from a fault on our part; we are not liable for indirect damage, nor when a warranty expires because the user did not check information marked as indicative. This limitation does not apply in case of fraud, gross negligence or wilful misconduct on our part, and does not affect your statutory rights as a consumer.

You can delete your account at any time from the settings. We may suspend or close access in case of serious breach, non-payment, risk of fraud or security risk, or repeated violations of these terms.

The public beta is free. No paid subscription starts when it ends without your agreement: you will be notified by email at least 30 days before subscriptions open, with prices and the date. If you do not subscribe, you keep the free plan: Your first 10 scanned purchases free, then 2 scans per month. Unlimited manual entry.

As a consumer, you have a statutory 14-day right of withdrawal from subscribing. It is exercised with Paddle, under its terms and our refund policy. No other commercial refund is offered.

Your account data, including without a subscription, is kept as long as the account exists. You can export it or delete the account at any time from settings.

These terms are governed by Belgian law. Any dispute falls under the competent Belgian courts.

We may change these terms. Any significant change will be announced to you by email at least 30 days before it takes effect, with the effective date stated. If you disagree, you may delete your account before that date.

Gesmo srl — support@gesmo.be